S4signature Studio (“we,” “our,” or “us”) aims to provide exceptional services to our clients. However, we understand that circumstances may arise where refunds are necessary. This Refund Policy outlines the terms and conditions under which refunds may be granted.
1. Eligibility for Refunds
Refunds are available under the following conditions:
- Service Not Delivered: If we fail to deliver the service within the agreed timeframe due to circumstances within our control.
- Technical Issues: If technical issues on our part prevent you from accessing or using our services, and we are unable to resolve them within a reasonable timeframe.
- Duplicate Payments: If you are charged twice for the same service, we will refund the duplicate payment promptly.
2. Non-Refundable Cases
Refunds will not be provided in the following cases:
- Change of Mind: If you decide not to use our services after the service has been delivered.
- Customer Error: If incorrect information was provided to us and the service was completed accordingly.
- Late Requests: Refund requests made beyond the 7-day period after the service was delivered.
3. How to Request a Refund
To request a refund, please follow these steps:
- Contact Us: Reach out to our customer support team at [s4signature.design@gmail.com].
- Provide Details: Include your name, order number, and a detailed explanation of the issue.
- Submit Supporting Evidence: If applicable, provide any evidence (e.g., screenshots, error messages) to help us assess your claim.
Our team will review your request and respond within 5 business days.
4. Refund Process
- Approved refunds will be processed within 7 business days.
- Refunds will be issued to the original payment method used during the transaction.
- You will receive a confirmation email once the refund has been processed.
5. Contact Us
If you have any questions about our Refund Policy, please contact us at:
S4signature Studio
[s4signature.design@gmail.com]
[+91 7737683757]
By using our services, you agree to this Refund Policy. We reserve the right to update or modify this policy at any time. Changes will be posted on this page, and your continued use of our services after such changes constitutes your acceptance of the revised policy.
