Effective Date: 1 Jan 2026

At S4signature, we aim to deliver customized signature services and engraved products in a timely and transparent manner. This Shipping & Delivery Policy explains how orders are processed and delivered.

1. Order Processing

• All orders placed on S4signature are customized and processed only after successful payment confirmation.

• After placing an order, our team may contact you via WhatsApp or email using the details provided to confirm customization requirements.

• Orders will be processed only after receiving complete and accurate information from the customer.

2. Delivery Timeline

a) Signature Design Services

• Customized signature design services are delivered digitally.

• The standard delivery time is 7 to 10 working days after receiving complete details and final confirmation from the customer.

• Design files, practice sheets, videos, or related materials are shared via WhatsApp or email.

b) Customized & Engraved Products (Pen, Diary, Corporate Gifts, etc.)

• Physical products are customized or engraved through trusted third-party vendors.

• The estimated delivery time for customized and engraved products is 7 to 10 working days.

• Delivery timelines may vary depending on customization complexity, vendor workload, courier services, or unforeseen circumstances.

3. Shipping Method

• Products are shipped using reliable courier and logistics partners.

• Shipping charges, if applicable, will be clearly mentioned at checkout or communicated to the customer before order confirmation.

4. Delays & Exceptions

While we make every effort to deliver orders within the stated timeframe, delays may occur due to:

• Incomplete or incorrect customer information

• Delay in customer approval or response

• Vendor production delays

• Courier or logistics issues

• Natural calamities or circumstances beyond our control

S4signature shall not be held responsible for such delays; however, we will provide reasonable assistance and updates.

5. Delivery Address & Responsibility

• Customers are responsible for providing a complete and accurate delivery address at the time of order placement.

• If the customer wishes to change the delivery address, they must inform S4signature within 2 days of placing the order.

• Any address change request received after 2 days may not be accepted, as the order may already be in processing or production.

• S4signature will not be responsible for non-delivery, delay, or loss caused due to late address change requests.

• Once the order is handed over to the courier partner, responsibility transfers to the logistics provider.

6. Damaged or Missing Shipments

• In case of physical product damage during transit, customers must inform us within 24 hours of delivery with proper photos or video evidence.

• Resolution, if any, will depend on courier partner policies and vendor verification.

7. Policy Acceptance

By placing an order on S4signature, you acknowledge that:

• You have read and understood this Shipping & Delivery Policy

• You agree to the stated delivery timelines and conditions

8. Contact Us

For any questions related to shipping or delivery, please contact us:

Email: s4signature.design@gmail.com
WhatsApp: +91 7737683757

This policy ensures clarity and transparency in the delivery of our customized services and products.