Effective Date: 1 Jan 2026

At S4signature (accessible at https://s4signature.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number (WhatsApp)

• Billing and order-related details

• Customization details (names, logos, text for engraving/signatures)

Product & Customization Information

• Selected product details (pen, diary, corporate gifts, etc.)

• Engraving or printing content provided by you

Non-Personal Information

• Browser type

• Device information

• IP address

• Pages visited and time spent on our website

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders

• Coordinate with third-party vendors for engraving and customization

• Provide customized products and services

• Communicate with you via email or WhatsApp

• Improve our website and services

• Respond to inquiries and customer support requests

3. Online Service, Customization & Communication

S4signature provides customized signature services and customized / engraved products such as pens, diaries, and corporate gifts. We operate primarily as an online service provider and reseller, not a manufacturer.

All customization details, design previews, approvals, and final digital files related to signature services are shared via WhatsApp or email. By placing an order, you consent to receive communication and files through these channels.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

As S4signature is a reseller and not a manufacturer, your information may be shared only when necessary with trusted third-party vendors or service partners for:

• Product engraving and customization (e.g., pens, diaries, corporate gifts)

• Order fulfillment and delivery coordination

• Payment processing

• Compliance with legal obligations

These partners are required to maintain the confidentiality of your information and use it solely for order-related purposes.

5. Order Processing & Delivery Timeline

Signature Design Services

• After an order is placed for a customized signature design, our team will contact the customer using the provided contact details (such as WhatsApp number or email) to understand requirements, preferences, and necessary inputs.

• The signature design process begins only after receiving complete information and confirmation from the customer.

• Customized signature designs are typically delivered within 7 to 10 working days after final confirmation.

Customized & Engraved Products (Pen, Diary, Corporate Gifts, etc.)

• Product customization and engraving are handled through trusted third-party vendors.

• Delivery time for customized and engraved products is 7 to 10 working days, depending on order volume, customization complexity, and vendor processing timelines.

Delivery timelines are estimates and may vary due to unforeseen circumstances such as vendor delays, courier issues, or incomplete customer information.

6. Payment Information & Security

We value your trust and ensure that all payments made on our website are safe and secure.

• Payments are processed through trusted and industry-standard payment gateways such as Razorpay and PayPal.

• We do not store or have access to your debit card, credit card, or net banking details.

• All transactions are encrypted and handled directly by the payment gateway providers in compliance with applicable security standards.

7. Data Security

We implement reasonable administrative and technical measures to protect your personal information. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

8. Cookies

Our website may use cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those external sites.

10. Your Rights

You have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Withdraw consent for communication (subject to order obligations)

To exercise these rights, please contact us.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you may contact us using the details below:

Business Name: S4signature
Website: https://s4signature.com
Email: s4signature.design@gmail.com
WhatsApp: +91 7737683757

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.